How to Raise a Complaint

Last updated: October 2026

Everyone who reaches out to Proposedrelationship Walk-In Tubs should be treated fairly and honestly. If something went wrong, we want to know. This page shows how to tell us and what to expect afterward. It is a general template and not legal advice.

What You Can Tell Us About

You are welcome to contact us about:

• How your call or message to Proposedrelationship Walk-In Tubs went
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The behavior of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, warranties and customer service. If there is a problem with work in your home, it usually helps to raise it with the provider first and keep notes in writing.

Please tell us too. Feedback helps keep our network honest, and providers who often fall short may be removed. Understand that Proposedrelationship Walk-In Tubs cannot settle contract disputes, process warranty claims, refund a provider's work or act for a provider.

Sending Your Complaint

Email contact@proposedrelationship.lat and include:

• Your name and a way to reach you
• When you contacted us or the provider
• The number you called or the form you used, if you recall
• The provider's name, if you know it
• What happened and what you would like us to do

After You Write

We confirm by email that your complaint arrived, usually within a few business days. We then look into it, which may mean contacting the provider. Afterward we reply with what we found and any steps we are taking.

If You Still Feel Unheard

If our answer does not settle things, reply and ask us to look again. You can also turn to your state attorney general, a state consumer protection office or your local Better Business Bureau. For licensed contractors, your state contractor licensing board may be able to help.

Contact

Email: contact@proposedrelationship.lat